Privacy Policy

This website is operated by ABI AI L.L.C-FZ (“ABI AI”, “we”, “us”), a free-zone limited liability company registered in Meydan Free Zone, Dubai, United Arab Emirates, formation number 2652073, licence number 2652073.01.

Our registered office is Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.. You can contact us about this policy at contact@abi-ai.com.

This policy describes how we handle personal information collected through this website, abi-ai.com. It does not cover information we process under a separate contract while delivering services to a customer; that is governed by the agreement with that customer.

We collect only two categories of information through this website.

• Information you submit through the contact form. The name, business email address, company name (optional), service interest (optional), and message content you choose to provide.
• Standard server and delivery logs. Our hosting provider records technical information such as IP address, user agent, requested URL, and timestamp as part of serving and protecting the website.

We do not use advertising cookies, analytics cookies, tracking pixels, or third-party marketing scripts on this website. We do not attempt to build a profile of you across other websites.

• To read and respond to the enquiry you sent us, and to continue that correspondence.
• To operate, secure, and troubleshoot the website, and to detect and filter automated spam submissions.
• To comply with legal or regulatory obligations that apply to us.

We do not sell personal information, and we do not use contact form submissions to send marketing communications.

This website is built as static files and hosted by Netlify, which serves the site and processes contact form submissions on our behalf. Netlify therefore processes the information described above as part of providing that service, including automated spam filtering. Netlify operates infrastructure outside the United Arab Emirates, so information submitted through this site may be processed outside your country of residence.

Our business email is provided by a third-party email provider, which processes correspondence you send to us.

We do not share your information with any other third party except where we are required to do so by law.

Contact form submissions and related correspondence are retained for as long as needed to handle your enquiry and to keep a reasonable record of our business communications. Where an enquiry does not lead to an engagement, we delete the submission once it is no longer needed. You may ask us to delete your enquiry at any time.

You can ask us to provide a copy of the information we hold about you, correct it if it is inaccurate, or delete it. Write to contact@abi-ai.com and we will respond within a reasonable period.

You are never required to use the contact form. You can email or telephone us directly using the details on our contact page instead.

This website is served over HTTPS, and we limit access to enquiry data to those who need it to respond to you. No method of transmission or storage is completely secure, so please do not send confidential or sensitive information through the contact form. If you need to share something sensitive, contact us first and we will agree a suitable method.

This website is intended for business use and is not directed at children. We do not knowingly collect information from children.

If we change how this website handles personal information, we will update this page and revise the “last updated” date above.